If you’re an Etsy seller, you know how important it is to keep your shop up and running. So, it can definitely be frustrating to log in and find out that your shop has been put on vacation mode by Etsy. Before you panic, there may be a few things you need to know. In this article, we’ll take a closer look at why Etsy may have done this, and what you can do to get it back up and running again.
Reasons why Etsy may put your shop on vacation.
There are multiple reasons why Etsy may put your shop on vacation mode. If you are a newer shop, it can be as simple as needing to verify your ID or banking information.
The main reason why Etsy forces shops to vacation mode is because you’ve likely had an uptick in orders. Prior to 2020, Etsy doing this to businesses wasn’t common, but so many masks sellers got way more orders than they could handle and it was a customer service nightmare for Etsy as a platform. Since then, they have reserved the right to limit orders for shops who are experiencing a quick increase in their orders.
They might also put your shop on vacation mode if you have too many cases opened against you or are shipping a lot of orders without tracking information.
What to do if your shop is put on vacation mode.
The most important thing to do if your shop is put on vacation mode by Etsy is to ship all of your current orders as quickly as possible (preferably with tracking). This shows Etsy that you are able to handle the number of orders that you have.
How to prevent vacation mode from happening.
The good news is that as you grow on Etsy, your shop has a better reputation with them and they’ll be less likely to put you on vacation mode as long as you’re shipping orders out on time. Established shops can have hundreds of orders without getting shut down. Your goal should be to keep up with your orders and provide great customer service.
Need more help after Etsy put your shop on vacation mode? Click here to join my free Etsy seller Facebook group.